Free Shipping On All Orders

FAQs

Welcome to the Wowteewear FAQ page! Here you'll find answers to the most common questions about our products, orders, shipping, returns, and customer support.

Products

Q: What materials are your products made from?
A: We use high-quality materials such as 100% cotton, polyester, microfiber, canvas, and cotton blends depending on the product. Material details are listed on each product page.

Q: Are your clothing items true to size?
A: Yes, our clothing is designed to fit true to size. Please refer to the size chart available on each product page for accurate measurements.

Q: Do your products fade or shrink after washing?
A: Our products are designed to be long-lasting when properly cared for. We recommend washing in cold water and avoiding high heat during drying to preserve colors and shape.

 

Ordering

Q: How do I place an order?
A: Simply browse our website, choose your desired items, select the size and quantity, then click “Add to Cart.” Proceed to checkout to complete your purchase.

Q: Can I cancel or modify my order after placing it?
A: You can cancel or modify your order within 24 hours. Please contact our support team at support@wowteewear.com as soon as possible.

Q: How will I know if my order was successful?
A: You will receive an order confirmation email shortly after your purchase. If you don’t receive one, check your spam or junk folder, or contact our support team.

 

Shipping

Q: Do you ship internationally?
A: Yes! We currently ship to the United States, United Arab Emirates, Australia, Canada, and New Zealand.

Q: How long does shipping take?
A: Orders are processed within 1–3 business days. Delivery usually takes 7–15 business days depending on your location.

Q: Is shipping free?
A: Yes, we offer free standard shipping to the United States, Australia, Canada, and New Zealand.

Q: How do I track my order?
A: Once your order ships, you will receive a tracking number via email along with instructions on how to track your package.

 

Returns & Refunds

Q: What is your return policy?
A: We accept returns within 30 days of delivery. Items must be unused, unwashed, and in original packaging. Please see our Returns Policy for full details.

Q: How do I request a return?
A: Contact us at support@wowteewear.com with your order number and reason for the return. Our team will assist you with the process.

Q: When will I receive my refund?
A: Refunds are processed within 7–10 business days after we receive and inspect the returned item. Refunds are issued to the original payment method.

 

Payment

Q: What payment methods do you accept?
A: We accept major credit cards (Visa, MasterCard, American Express, Discover), as well as PayPal.

Q: Is my payment information secure?
A: Absolutely. We use SSL encryption and trusted payment gateways to ensure your payment information is safe and confidential.

Q: Will I be charged customs fees on international orders?
A: While shipping is free, customs duties or import taxes may apply depending on your country's laws. These fees are the responsibility of the customer.

 

Account & Support

Q: Do I need to create an account to place an order?
A: No, you can check out as a guest. However, creating an account lets you track your orders, save your preferences, and access exclusive promotions.

Q: How can I contact Wowteewear customer support?
A: We're here to help!

Business name: WowTeeWear LLC

Phone: +1 2135825354

Email: support@wowteewear.com

Address: 16192 Coastal Hwy, Lewes Delaware 19958. United States

Customer Service: 09:00 AM to 05:00 PM, (Monday to Friday)

Business name: WowTeeWear LLC

Phone: +1 2135825354

Email: support@wowteewear.com

Address: 16192 Coastal Hwy, Lewes Delaware 19958. United States

Customer Service: 09:00 AM to 05:00 PM, (Monday to Friday)

English (EN) | USD

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