Welcome to the Wowteewear Frequently Asked Questions (FAQ) page! Below you’ll find answers to some of the most common questions about our products, ordering process, shipping, and more.

Products

Q: What materials are your T-shirts made of?
A: Our women’s T-shirts are crafted from premium-quality materials such as 100% cotton or cotton blends to ensure comfort, durability, and breathability. Specific fabric details are listed on each product page.

Q: Do your T-shirts shrink after washing?
A: When cared for according to our care instructions, our T-shirts are designed to maintain their shape and size. Always wash in cold water and avoid high heat during drying.

Q: Are your T-shirts true to size?
A: Yes, our T-shirts are designed to fit true to size. For the best fit, refer to the size chart available on each product page.

Ordering

Q: How do I place an order?
A: Simply browse our website, select the items you love, choose the size and quantity, and click “Add to Cart.” Proceed to checkout, fill in your details, and complete the payment process.

Q: Can I cancel or modify my order after placing it?
A: Orders can only be modified or canceled within 24 hours of placement. Please contact our customer support team as soon as possible if you need assistance.

Q: How will I know if my order was successful?
A: Once your order is confirmed, you will receive a confirmation email with the details of your purchase. If you do not receive this email, please check your spam/junk folder or contact us.

Shipping

Q: Where do you ship to?
A: We offer free shipping to the following regions:

• United States

• Australia

• Canada

• New Zealand

Q: How long does shipping take?
A: Delivery typically takes 7 to 15 business days after processing. Processing time is 3 to 7 business days.

Q: How can I track my order?
A: Once your order is shipped, you will receive an email with a tracking number and instructions on how to track your package.

Q: Do you ship internationally?
A: Yes, we currently offer international shipping to Australia, Canada, and New Zealand.

Returns & Refunds

Q: What is your return policy?
A: We offer hassle-free returns within 30 days of delivery. Items must be unused, unwashed, and in their original packaging. Please visit our Returns & Refund Policy page for more details.

Q: How do I initiate a return?
A: To start a return, contact us at support@wowteewear.com with your order number and the reason for return. Our team will guide you through the process.

Q: When will I receive my refund?
A: Refunds are processed within 7–10 business days after we receive and inspect the returned item. Refunds will be issued to the original payment method.

Payment

Q: What payment methods do you accept?
A: We accept major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, and Google Pay.

Q: Is my payment information secure?
A: Yes, we use SSL encryption and trusted payment gateways to ensure that your payment information is secure and confidential.

Q: Are there additional fees for international orders?
A: While we offer free shipping, customs duties or import taxes may apply for international shipments. These fees are the responsibility of the customer.

Account & Support

Q: Do I need an account to place an order?
A: No, you can checkout as a guest. However, creating an account allows you to track orders, save your preferences, and access exclusive offers.

Q: How can I contact customer support?
A: You can reach us at:

Phone: +1 2135825354

Email: support@wowteewear.com